Pricing
From 24/7 call answering to complete reception, customer messaging and payment support, each package gives your business the coverage it needs to respond faster and capture more opportunities.
Packages
Starter — Professional Call Answering
$249/month
100 virtual call minutes included
$1.19 per additional connected minute
24/7 Virtual call answering for businesses that manage their own scheduling.
Essential — Complete Reception
$449/month
300 virtual call minutes included
$1.09 per additional connected minute
Complete call, appointment and customer-message management in one professionally managed service.
Everything in Starter, plus:
Enterprise — Reception & Revenue
$749/month
750 virtual call minutes included
$0.99 per additional connected minute
Advanced reception, payment support and customer-growth automation for growing businesses.
Everything in Essential, plus:
Included virtual call minutes apply to connected conversation time each month and do not carry over. Telephone numbers, carrier charges and messaging usage may be billed separately based on actual usage.
Compare
Swipe sideways to compare all three packages.
| Feature | Starter$249/mo | Essential$449/mo | Enterprise$749/mo |
|---|---|---|---|
| 24/7 Virtual call answering | |||
| Dedicated local number | 1 | 1 | 1 |
| Included call minutes | 100 minutes | 300 minutes | 750 minutes |
| Additional-minute rate | $1.19/minute | $1.09/minute | $0.99/minute |
| Contact and lead capture | Basic | Advanced | Custom |
| Customer CRM | Basic records | Full CRM | Advanced CRM |
| Call recordings, transcripts and summaries | |||
| FAQ responses | Basic | Advanced | Advanced |
| Appointment management | Booking and changes | Multiple calendars | |
| SMS confirmations and reminders | |||
| Live call transfers | Advanced routing | ||
| Urgent-call routing | Advanced | ||
| Missed-call text-back | |||
| Website & Social Messaging | Optional add-on | Advanced workflows | |
| Supported messaging channels | Website, Facebook and Instagram* | Website, Facebook and Instagram | Website, Facebook and Instagram |
| Unified customer inbox | With add-on | ||
| Lead pipeline and follow-up | Standard | Advanced | |
| Payment links and assistance | Included* | ||
| Estimates and invoices | |||
| Review and reputation workflows | |||
| Customer reactivation | 1 campaign per quarter | ||
| Reporting | Basic | Standard | Expanded |
| Support | Standard | Priority | Priority |
* Starter messaging channels require the Website & Social Messaging add-on.
* Payment links and assistance require a connected payment provider; processing fees are billed by that provider.
Website & Social Messaging
Website & Social Messaging helps your business respond to enquiries beyond the telephone. Conversations from your website, Facebook Messenger and Instagram are organized in one customer inbox, where Bridge Reception can answer common questions, capture customer information, qualify enquiries and assist with appointment booking.
Website & Social Messaging is included with Essential and Enterprise and is available to Starter customers as an additional service. Facebook and Instagram require eligible, connected business accounts and applicable platform permissions.
Still deciding
Book a discovery call and we'll walk through your call volume, your busiest hours and what your callers usually ask for — then point you at the right package. A call is never required before you buy.
All prices are shown in US dollars for the region selected in the header, and you are billed in that currency. Applicable sales taxes are additional. Payment processing, carrier and other third-party fees are billed separately.
