Project intake
Capture the requested work, location and approximate timing.
All industries
Bridge for Masonry & Concrete
A front office that works the way your masonry & concrete business does.
Bridge can collect the scope of a masonry or concrete project before your estimator calls back, making first conversations more productive.
In practice
What Bridge could handle for your team
Every workflow is configured with your team. These are examples of how your front office could be set up.
Site assessments
Arrange consultations or estimate visits within your schedule.
Follow-up
Keep enquiry and appointment details together for your team.
One connected system
Not another script for your team to manage.
Bridge brings answering, qualification, scheduling and follow-up into a front office built around your actual processes. We configure, test and continue to manage it with you.
- Answers calls in your business name
- Captures the details your team needs
- Books against your rules and availability
- Routes urgent requests to the right person
- Keeps conversations and follow-up organized
Listen in
Hear how your calls get handled
Hear how Bridge could handle a customer call for a masonry & concrete business, from the first question to the next step.
Listen
Concrete patio estimate
A project enquiry is scoped before the estimator's site visit.
- CustomerWe'd like to replace our cracked patio with a new concrete one.
- BridgeI'd be happy to take the details. Roughly how large is the patio, and is there easy access to the backyard?
- CustomerAround 20 by 15 feet. There's a gate on the side.
- BridgeGreat. I'll record that and your address so the estimator can arrange a site visit and discuss the project with you.
Demonstration recording. Scripts and voices are customised per business.
Next step
See how it would work for your business.
In a demo, we'll discuss your call flow, customer questions, service area and booking rules, then show you a live Bridge receptionist.